Effective Date: 26 June 2026
At Electromech Tools, we are committed to delivering your orders safely, securely, and on time. Please read our shipping policy carefully before placing an order.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Large or bulk orders may require additional processing time.
Shipping Coverage
We currently ship across India.
For international shipping inquiries, please contact our customer support before placing your order.
Shipping Partners
We work with trusted courier partners to ensure safe and timely delivery, including:
- Delhivery
- DTDC
- Blue Dart
- XpressBees
- Ecom Express
- India Post
- Other reliable logistics partners
The courier service will be selected based on your delivery location and product type.
Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Surat, Gujarat | 1–2 Business Days |
| Gujarat | 2–4 Business Days |
| Metro Cities | 3–6 Business Days |
| Other Cities | 4–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, natural disasters, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated during checkout based on:
- Delivery location
- Product weight
- Product dimensions
- Order value
Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive:
- Shipment confirmation
- Tracking number
- Courier details
You can use the tracking number to monitor your shipment.
Delivery Attempts
Our courier partners generally make 2–3 delivery attempts.
If delivery cannot be completed because of:
- Incorrect address
- Incorrect phone number
- Customer unavailable
- Refusal to accept delivery
the order may be returned to us. Additional shipping charges may apply for re-dispatch.
Address Accuracy
Please ensure that your shipping address, PIN code, and contact number are accurate before placing your order.
Electromech Tools is not responsible for delays caused by incorrect shipping information provided by the customer.
Damaged Packages
If your package appears damaged during delivery:
- Do not accept the package if it is severely damaged.
- Take clear photographs of the package.
- Contact us immediately.
- If possible, record an unboxing video for damaged or missing items.
Claims should be reported within 48 hours of delivery.
Partial Shipments
If your order contains multiple products, they may be shipped separately depending on stock availability and warehouse location.
You will receive tracking information for each shipment.
Delayed Delivery
Although we strive to deliver within the estimated timeframe, delays may occur due to:
- Weather conditions
- Transport disruptions
- Public holidays
- Government restrictions
- Natural disasters
- Courier operational issues
We appreciate your patience in such situations.
Undeliverable Orders
Orders returned to us due to:
- Incorrect address
- Customer unavailable
- Refused delivery
- Failed delivery attempts
may require additional shipping charges for re-delivery.
Bulk Orders
Bulk or commercial orders may require additional processing time and shipping arrangements.
Please contact us before placing large-volume orders.
Contact Us
If you have any questions regarding shipping, please contact us.
Electromech Tools
📍 Shop No. A-1036, Tulsi Falia, Begampura, Station Road, Surat, Gujarat – 395003, India
📞 Phone: +91 81600 20333
📧 Email: info@electromechtools.in
🌐 Website: https://electromechtools.in